PRIVACY POLICY
SaaS Pay-As-You-Earn Point of Sale (POS) Platform
1. INTRODUCTION
This Privacy Policy explains how SaaS POS (“we”, “our”, “the Platform”) collects, uses, stores, and protects your personal and business information when you use our Pay-As-You-Earn (PAYE) Point of Sale system.
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
We collect information necessary to operate, secure, and improve the Platform.
2.1 Information You Provide Directly
When you sign up or contact us, we may collect:
- Business name
- Full name
- Email address
- Phone number
- Login credentials (passwords are encrypted)
- Messages or inquiries submitted through forms
- Acceptance of Terms & Privacy Policy
2.2 Business & Transaction Data
When using the POS system, we collect:
- Sales transactions
- Inventory data
- Product information
- Customer transaction records (entered by you)
- Wallet balances and PAYE deductions
- Reports and analytics data
You remain the owner of your business data.
2.3 Technical & Usage Information
We may automatically collect:
- IP address
- Device type and browser
- Date and time of access
- Pages visited
- System logs
- Offline sync timestamps
This data is used for security, diagnostics, and performance optimization.
3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Create and manage user accounts
- Operate the PAYE billing model
- Process transactions and wallet deductions
- Provide customer support
- Improve system performance and features
- Communicate important updates
- Detect fraud or misuse
- Comply with legal obligations
We do not sell your personal or business data.
4. PAY-AS-YOU-EARN (PAYE) DATA HANDLING
- Sales data is used strictly to calculate PAYE charges
- Deductions are automated and transparent
- Zero sales result in zero charges
- All billing data is auditable within the system
5. DATA SHARING & DISCLOSURE
We may share data only in the following cases:
- With service providers (hosting, email, analytics) under strict confidentiality
- With legal authorities if required by law
- With integrations you enable (e.g., payment gateways, tax systems)
We never share data for advertising or resale.
6. DATA STORAGE & SECURITY
We apply reasonable technical and organizational measures to protect your data, including:
- Encrypted passwords
- Secure servers
- Access controls
- Activity logging
However, no system is 100% secure, and absolute security cannot be guaranteed.
7. DATA RETENTION
- Account data is retained while your account is active
- Transaction and audit data may be retained for legal and operational purposes
- Contact messages and inquiries are retained for follow-up and records
- You may request deletion of your account, subject to legal requirements
8. OFFLINE MODE & SYNC DATA
- Offline transactions are stored temporarily on your device
- Data syncs when internet connectivity is restored
- We are not responsible for data loss caused by:
- Device failure
- Improper configuration
- Extended offline usage without sync
9. USER RIGHTS
You have the right to:
- Access your data
- Correct inaccurate information
- Request account deletion (subject to legal limits)
- Request clarification on how your data is used
Requests can be submitted via the Contact page.
10. COOKIES & TRACKING
- We may use cookies or similar technologies for:
- Session management
- Security
- Analytics
- You may disable cookies in your browser, but some features may not work properly
11. THIRD-PARTY SERVICES
The Platform may link to or integrate with third-party services.
- Their privacy practices are governed by their own policies
- We are not responsible for third-party data handling
12. CHILDREN’S PRIVACY
The Platform is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
13. CHANGES TO THIS PRIVACY POLICY
- We may update this Privacy Policy from time to time
- Updates will be published on the Platform
- Continued use of the Platform indicates acceptance of changes
14. GOVERNING LAW
This Privacy Policy is governed by the laws of Uganda.
15. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us through the Contact page on the Platform.
16. ACCEPTANCE
By using the Platform or creating an account, you acknowledge that you have read, understood, and agreed to this Privacy Policy.